MBE × PAAK — the brain dump

Question 1

First up — who am I talking to?

Question 2

Best email to send the plan to?

So I can send you the v1 plan once I've been through all this.

Question 3

Best mobile — and when's a good time to catch you?

So the next chat lands at a time that suits, not mid-job.

Question 4

Who's in the MBE crew right now?

Rough is fine. This tells me who'd actually use the thing.

Question 5

What kind of electrical work do you do, and who for?

You said high-end / niche — paint me the picture.

Question 6

Roughly how many quotes go out a month, and what's a typical job worth?

Ballpark only — this lets me put a dollar figure on what a fix is worth.

Question 7

Walk me through a quote today — from someone asking for a price, to them saying yes (or going quiet).

This is the big one. Ramble, bullet points, voice-to-text on your phone — whatever's easiest. Grammar does not matter.

Question 8

What happens AFTER you hit send on a quote?

You said ~462 to follow up, 157 overdue — maybe $500k just sitting there. Tell me the honest story.

Question 9

If follow-ups just happened on their own — what would 'good' look like to you?

Describe the ideal, not what's realistic. I'll worry about realistic.

Question 10

Catapult — what's it brilliant at, and where does it choke?

The good, the bad, and everything you end up doing by hand.

Question 11

How do you tell the boys where to be — and why doesn't it stick?

The Sunday-night 'here's the week' problem.

Question 12

Since the admin person went — what's slipping?

The unglamorous stuff that bites when no one's watching it.

Question 13

Dream it out loud — the 'MBE platform' in your head. What's on it?

No wrong answers. Go big — I'll help figure out what comes first.

Question 14

If I could only fix ONE thing in the next month, which one?

Pick the thing that'd make the biggest difference. We start there.

The quote follow-ups — chase down that $500k Telling the crew where to be, simply The admin & compliance reminders Making quoting itself faster Something else (tell me below)

Question 15

…and what would make that fix feel 'worth it' to you?

A number, a feeling, or a thing that stops happening — however you measure it.

Question 16

What other tools is the business already running?

So anything new plays nice with what you've got.

Question 17

Any rough budget in your head for sorting this?

Totally optional, zero commitment — it just helps me scope something real instead of dreaming too big or too small.

Question 18

Catapult login — paste it here, or tell me how you'll send it.

So I can go through it properly and back out exactly what MBE needs. Goes straight to me, private.

Question 19

Open mic — anything else rattling around?

Dump it. Half-formed ideas, pet peeves, the thing that's been annoying you for months. Grammar doesn't matter.

Matt — tell me how MBE really runs.

That's the gold — cheers Matt.